Azati proudly serves as a primary IT partner for a leading national insurance company in the USA, affiliated with Berkshire Hathaway. Specializing in individual insurance, claims settlement, and patient safety and risk reduction solutions for medical professionals and institutions, our collaboration began with the formation of a dedicated team of IT specialists. Throughout this partnership, we have successfully executed numerous client project initiatives. Key achievements include:

  • Self-Service Web Portal: We developed and implemented a user-friendly portal that has significantly reduced the workload for our client’s customer service department.
  • Electronic Claims Submission: We launched an efficient electronic channel for submitting insurance claims and cases, streamlining the process for quicker turnaround times.
  • Client-Specific CRM Solution: Our tailored CRM solution enhances client relationship management, ensuring personalized and effective communication.
  • Data Management: We established a robust data repository and implemented advanced analytics and data visualization tools, providing actionable insights for informed decision-making.
  • Infrastructure Integration: We provided comprehensive infrastructure services, seamlessly integrating diverse software solutions within our client’s IT environment.

We are looking to explore similar partnerships with other insurance providers.